Where do you ship to?
We ship worldwide.
Where do you ship from?
We primarily ship from our print shop in California, USA. However, depending on your location, some orders may ship from the EU to help ensure speedy delivery.
How much does shipping cost?
Shipping to the USA is always free. We offer free international shipping on orders over $99 USD. For orders below $99 we offer flat rate shipping ranging between $8 and $15. Additional shipping rates will be calculated at checkout, based on the items in your cart and your shipping destination. Please don't hesitate to contact us if you have any questions about shipping.
How long does shipping take?
Most shipping options take between 3-7 days, but can vary depending on the method selected at checkout. The turnaround times will be clearly stated on the shipping page of the checkout. Please contact us if you're in a rush, have a special delivery date or have any further questions.
I haven't received a tracking number yet, has my order shipped?
Printing of the artwork and assembly of the frame can sometimes take up to 5 business days. If it's been longer than 5 business days since you placed your order, and you haven't received a tracking number, contact us.
Does it come with a return label?
The package does not come with a return label, but if anything is less than you expected just let us know and we can help make it right :)
What if it arrives damaged?
Take some photos of what you received, and contact us as soon as you can. We'll provide further instructions for uploading the images.
Can I ship to a PO Box?
Generally, no. Some international PO Boxes can be accepted, but it's best you send over an email with your contact details before placing the order to ensure our Shipping Team can accommodate it.
If you have any additional questions, please don't hesitate to reach out!